Read this document carefully as it contains the terms and conditions of both the sale of SPACEMAN PROJECT products and the participation in crowdfunding projects, which must be complied with when using the website www.spacemanproject.com. The terms and conditions listed below shall apply to the use made of the SPACEMAN PROJECT online sales platform, hereinafter "SP Online Store".
These conditions shall be those applicable to the contractual relationship between you and Spaceman Project SL, a Spanish company, established for this purpose in C / Maria Ignacia Cortés 17, 4ºB, 07600 Palma de Mallorca, with CIF: B57937427, registered in the Companies Registry of Majorca in Volume 2633 Folio 191 Sheet PM-77403, Inscription 1.
Any queries, complaints or suggestions regarding these conditions or any other product or service related to this site, should be forwarded to the addresses listed in the contact information shown on this page.
1. DIRECT PURCHASE OF SPACEMAN PROJECT PRODUCTS
Criteria for placing an order
You can only buy products:
a) Which are available for sale and whose features are shown on the SP Online Store, subject to the prices and conditions stated in the order at the time of payment by any means accepted by the platform.
b) The delivery of products, both within the country and outside of it, may be subject to shipping costs. The cost of shipping is indicated in each case when processing the order and always before acceptance and payment thereof.
c) Spaceman Project reserves the right to reject any order at its sole discretion if it cannot fulfil it, or if it is not possible to sell the product at the original price specified in the order, as detailed in clause 3.
The SP Online Store includes the details of the products available for purchase. Spaceman Project will take appropriate and reasonable measures to guarantee that all details, descriptions and prices are correct.
2. ORDERING GOODS AND TERMINATION OF THE PURCHASE AGREEMENT.
Once you have selected the products you want to buy, they will be included in the "shopping basket".
When you have verified that you want them, click on the "order summary" button to access the order summary page where you can identify and correct any errors. Then click on the "place order" button so that we receive a binding order.
At this point we will be given permission by your credit or debit card company to withdraw the amount specified in the order summary page. We will not withdraw the payment immediately, but your available balance will be reduced to show the pending amount. This process is the usual procedure followed by banks. If your credit card is not approved, the order will not be processed.
You will receive an e-mail from Spaceman Project confirming receipt of your order, which does not entail an automatic acceptance by us of your order.
After checking the actual availability of the products you will be sent a Spaceman Project e-mail Confirmation. At this point, you and Spaceman Project will have concluded a contract of sale of the products ordered by you.
The contract of sale may be held in Spanish.
This text represents the purchase agreement and will be included in the shipping confirmation email.
3. REFUSAL OR INTERRUPTION OF THE PROCESSING OF THE ORDER.
Spaceman Project reserves the right to refuse to process the order, or discontinue the processing of the order, in the following cases:
a) When the product requested by you has stopped being published or is not available;
b) When the distributor of your credit or debit card does not authorize payment of the purchase price;
c) When you fail to meet the criteria for ordering specified at the beginning of this section.
4. CONTRIBUTION TO THE PROJECTS FUNDED BY CROWFUNDING AND SALE OF PRODUCTS.
Each campaign, which will be identified by information regarding its promoters, goals, objectives, funding means and activities as well as plans and growth forecasts, will aim at developing a work that will be made available to the public once finalized.
The work may be subject to two types of order:
PRE-ORDER: These are orders that are made before the work has been completed and published, details of which are listed below as they vary according to the time when you place the "pre-order".
ORDER or ORDINARY ORDER: These are orders that take place once the work has been published and made available to the public.
Anyone interested in participating in the campaign or in placing an order must register as a SPONSOR / USER on the platform, under the heading USER AREA, and provide the information required for this purpose in compliance with Spanish legislation (Law 5/2015 of 27 April, on the Promotion of Business Financing). When you are correctly registered with a username and password, you will accept the terms and conditions of access to the platform in addition to those shown here.
PRE-ORDER DURING THE FUNDING CAMPAIGN
Any platform users who wish to support the crowdfunding projects publicized on the platform or through other websites owned and / or operated by third parties will be provided with the opportunity to contribute to the crowdfunding projects launched by Spaceman Project.
Such orders are those that take place within the period of the funding campaign. Users who place pre-orders will be considered SPONSORS and therefore will accept a number of specific rights and duties which are detailed below. They will be contributing directly to the funding of a specific project, and are therefore entitled to the receipt of goods or services specified in the campaign, that will, in any case, be products or sets of exclusive products not available in the online store or directly distributed by Spaceman Project to libraries or other outlets notwithstanding that the campaign expressly provides for the possible future sale thereof, and the inclusion of their accreditation as a sponsor in the work resulting from the project which they have supported.
PRE-ORDER WITHOUT SPONSORSHIP
Such orders are those that take place outside the funding period, but before the WORK has been completed. Users who place these pre-orders will be considered PRE-ORDER USER WITHOUT SPONSORSHIP and therefore will accept a number of specific rights and duties which are detailed below. They will be making a request for a work that has not yet been published, and therefore will be entitled to the receipt of goods or services specified in the campaign.
PRODUCT PURCHASE ONCE THE WORK HAS BEEN COMPLETED
Such orders are all those which are placed once the WORK has been edited, completed and made available to the public. These are ordinary orders in the strict sense of the word. Users who place these orders will be considered CUSTOMERS with the rights and duties attributed to them in this document.
5. PAYMENT.
You may pay with your bank card (credit or debit card). The charge on your credit card will be made at the conclusion of the contract of sale or contribution to the crowdfunding project.
Payment by credit card is completely safe. The entire transaction takes place in encrypted form through a bank validation server using HTTPS (Hyper-Text Transfer) encryption protocol whereby the webpage encrypts the session with a digital certificate, so that any information you share with the website cannot be intercepted and used by others. This certificate is known as SSL (Secure Socket Layer). Therefore, the number on your credit card and expiration date are instantly encrypted in your computer before being sent to the SSL protocol. No one may make use of your data without your permission, because the information is unreadable. For added security, this data is not stored on our server, so you must re-enter all the information with every new order. We accept payments with Visa, MasterCard and American Express.
6. RETURNS AND CANCELLATIONS.
The conditions for the return and cancellation of orders which are indicated below shall apply without prejudice to your rights as set out in Law 34/2002, of July 11, regarding information society services and electronic commerce and Royal Decree 1/2007 of 16 November, approving the amended General Law for the Protection of Consumers and Users and other complementary laws.
SPONSOR
a) Cancellation of the order and return of goods received.
Sponsors will not have the right to cancel the order or request the refund of contributions made to support the project or the development of the work. Once you have registered as such in the USER AREA and made a financial contribution, it cannot be returned.
b) Damaged or defective products and incorrect deliveries.
However, SPONSORS may receive a full refund if the products are damaged or defective, or if the products received are not the ones originally requested. However, SPONSORS, to assert their right to reimbursement, must prove beyond any doubt that the product received is defective or does not correspond with the one originally requested.
PRE-ORDER USER WITHOUT SPONSORSHIP
a) Cancellation of the order and return of goods received.
USERS who register in the PRIVATE AREA and make a pre-order after the end of the funding period but before the product has been produced, are not entitled to cancel it.
b) Damaged or defective products and incorrect deliveries.
However, USERS in the above categories, may exchange their products, or get a full refund if the products are damaged or defective when received, or if the products received are not the ones originally requested. However, to assert their right to reimbursement, USERS must prove beyond any doubt that the product received is defective or does not correspond with the one originally requested.
CUSTOMER:
a) Cancellation of the order and return of goods received.
CUSTOMERS may cancel the order provided that they have not received the shipping confirmation email, by clicking on the "order cancellation" tab, which offers a series of reasons for return. Should the user not be able to cancel the order at the appropriate time, they will retain the right of withdrawal by returning the goods received.
CUSTOMERS may exercise their right of withdrawal within 14 calendar days of the receipt of the order. To exercise this right they must send a completed return form that will be provided with the order. This form shows the name and address of the person to whom it must be sent and the particulars of the contract as well as of the contractors.
b) Damaged or defective products and incorrect deliveries.
CUSTOMERS in the above categories, may exchange their products, or get a full refund if the products are damaged or defective when received, or if the products received are not the ones originally requested. However, to assert their right to reimbursement, CUSTOMERS must prove beyond any doubt that the product received is defective or does not correspond with the one originally requested.
For more information on the procedures for cancellation and the return of faulty products please contact us at the addresses listed below.
7. HOW TO CONTACT US
E-mail: contact@spacemanproject.com
Phone: +34 626 95 30 13
Mailing address for returns by mail:
Spaceman Project S.L.
C/ Maria Ignacia Cortés 17, 4ºB,
07600 Palma de Mallorca
8. GENERAL PROVISIONS
Spaceman Project reserves the right to:
- Modify or discontinue, temporarily or permanently, the service provided by the Spaceman Project Online Store (or any part thereof) with or without notice. Spaceman Project will not be liable to you or other third parties against such modification or cancellation;
- If, despite the changes to the Terms and Conditions and / or Terms of Sale, you continue to use the service provided by the Spaceman Project Online Store (or any part thereof) following such change, you shall be deemed to have agreed to the change. You will be responsible for verifying the conditions regularly to determine whether there has been any change.
- If Spaceman Project amends these Terms and Conditions, your order will be subject to the existing conditions at the date and time when you made your order. You may request a copy of the current version of the Terms by sending an e-mail to: .....
If any part of these Terms and Conditions is illegal or unenforceable, the affected provision shall be deemed removed, the remaining provisions of the above Terms and Conditions remaining in full force.
The purchase agreement between you and our company will be governed by Spanish law. Any dispute relating to these Terms and Conditions shall be resolved in the courts of your place of residence.